Return Policy
Our Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 7-day return policy from the date of delivery. Please read the following guidelines:
1. Eligibility:
- The item must be unused, undamaged, and in its original packaging.
2. Returns Process:
- Contact our customer support team within 7 days of receiving your order to initiate the return process.
- Our team will provide you with a return authorization number (RMA) and detailed instructions on how to proceed.
3. Return Shipping:
- You are responsible for the shipping cost of returning the item, unless it is due to a defect or error on our part.
- We recommend using a trackable shipping service to ensure your return reaches us safely.
4. Refund or Exchange:
- Once we receive the returned item and confirm it meets the eligibility criteria, we will issue a refund to the original payment method or provide an exchange, as per your preference.
- Refunds will be processed within 5 business days after receiving the returned item.
Please note that the refund amount may exclude any shipping charges incurred during the initial purchase.
If you have any further questions or need assistance with the return process, please don't hesitate to contact our customer support team. We're here to help!
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 7-day return policy from the date of delivery. Please read the following guidelines:
1. Eligibility:
- The item must be unused, undamaged, and in its original packaging.
2. Returns Process:
- Contact our customer support team within 7 days of receiving your order to initiate the return process.
- Our team will provide you with a return authorization number (RMA) and detailed instructions on how to proceed.
3. Return Shipping:
- You are responsible for the shipping cost of returning the item, unless it is due to a defect or error on our part.
- We recommend using a trackable shipping service to ensure your return reaches us safely.
4. Refund or Exchange:
- Once we receive the returned item and confirm it meets the eligibility criteria, we will issue a refund to the original payment method or provide an exchange, as per your preference.
- Refunds will be processed within 5 business days after receiving the returned item.
Please note that the refund amount may exclude any shipping charges incurred during the initial purchase.
If you have any further questions or need assistance with the return process, please don't hesitate to contact our customer support team. We're here to help!